PRIVACY POLICY
Last Updated: January 2025

Duke Control Systems (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website dukecontrolsystems.com (“Site”). By using the Site, you agree to the practices described in this policy.

1. Information We Collect
We may collect personal information that you voluntarily provide when you contact us, such as your name, email address, phone number, company name, and any message or details submitted through forms on the Site.
We may also collect certain information automatically, including your IP address, browser type, device information, pages viewed, time spent on pages, and referring website. Cookies and analytics tools may be used to collect this data.

2. How We Use Your Information
We may use the information we collect to:
• Respond to inquiries and provide customer support
• Improve and optimize the Site
• Analyze usage trends and user behavior
• Deliver relevant content and updates
• Maintain security and prevent fraudulent activity
• Comply with legal obligations

3. Sharing Your Information
We do not sell or rent your personal information. We may share your information with:
• Service providers that perform services on our behalf (such as hosting or analytics)
• Legal authorities when required by law or legal process
• Third parties in the event of a merger, acquisition, or business transfer

4. Cookies and Tracking Technologies
We may use cookies, web beacons, and similar technologies to understand user preferences, monitor traffic, and improve user experience. You may disable cookies in your browser settings, but some Site features may not function properly.

5. Third-Party Links
The Site may contain links to third-party websites. We are not responsible for the content or privacy practices of these external sites. You should review their privacy policies separately.

6. Data Security
We implement reasonable administrative and technical safeguards to protect your information. However, no online transmission or storage system is completely secure, and we cannot guarantee absolute protection.

7. Data Retention
We retain personal information only as long as necessary for the purposes described in this policy or as required by law.

8. Your Privacy Rights
Depending on your location, you may have rights regarding your personal data, such as the right to access, update, delete, or restrict the use of your information. To exercise these rights, contact us using the information below.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of the Site after changes are posted will constitute your acceptance of the revised policy.

10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: enquiries@dukecontrolsystems.com
Website: dukecontrolsystems.com